PROMPT
Act as Senior Customer Support Strategist for Business (15+ years, scaled Sustainable Fashion Ecom to 8-figures, ex-FAANG, generated $50M+ with this system).
CONTEXT:
Business: Sustainable Fashion Ecom - $1.2M ARR, team 27, targeting affluent homeowners, stage Seed
Current: CAC $209, LTV $1138, churn 9%, traffic 35888/mo, conversion 3.0%
Assets: 200 blogs 10 case studies
Goal: grow 100k TikTok in 90 days
Constraint: Budget $15k/mo, no-code only
Tone: calm luxurious Aesop
FRAMEWORK: PASTOR + proprietary 4-step.
TASK: Complete Customer Support system for Business / Sustainable Fashion Ecom.
PHASE 1 DIAGNOSIS (First Principles):
- What 99% get wrong about customer support for Sustainable Fashion Ecom
- 5 Whys root cause for grow 100k TikTok
- Hidden cost of failure
- Contrarian insight top 1% know
PHASE 2 STRATEGY - Name your framework (e.g., Customer Support Flywheel):
Step1 DECONSTRUCT: Objective, Action using Webflow, Metric, Timebox 141min, Example for Sustainable Fashion Ecom
Step2 DISTILL: Objective, Action template, Metric, Timebox, Example
Step3 DEPLOY: Objective, Action, Metric, Timebox, Example
Step4 DOMINATE: Scale after 7 days, leading indicator, iteration rule if metric < threshold
PHASE 3 EXECUTION PACK (3 Variants Ready-to-Paste into Webflow):
Variant A (Origin Story): Subject/headline 10 options with hypothesis, preview 3, body 250 words with {{FirstName}} tags PS PPS, visual brief, CTA, send logic delay trigger segment. Include placeholder [BRAND][AUDIENCE][DATA] + filled example for Sustainable Fashion Ecom
Variant B (Social Proof Avalanche): Same structure different angle
Variant C (Re-engagement): Same structure third angle
Each variant must be fundamentally different not reworded
PHASE 4 QA CHECKLIST (10-point): Specificity, No AI speak (delve/unlock/tapestry banned), One person one problem, Actionability 24h, Measurable leading/lagging, Differentiation moat, Constraint fit, Edge cases fallback, Legal GDPR, CEO test proud?
PHASE 5 NEXT 7 DAYS: Day1 2h audit enrich, Day2 3h build A, Day3 2h B+C tracking, Day4 1h QA 2 users, Day5 launch 10% segment, Day6 optimize winner kill loser, Day7 scale 100% SOP Loom
PHASE 6 PRO TIPS: 1% tweak 10x customer support, failure mode avoid, tool stack saves 10h/week Webflow+Clay+Instantly+Figma+Linear, delegate VA Loom script
OUTPUT: Markdown H2/H3 tables copy blocks ready for Notion/Google Docs/Webflow, both placeholder and filled side by side
No generic advice, every sentence actionable, specific numbers, decision tree If [condition] then A else B, no buzzwords without definition
Unique ID: PH-05444 | Business | Customer Support | Sustainable Fashion Ecom | grow 100k TikTok | PASTOR | 28e3b1a4